Tranquil Retirement Group
For extra reassurance, this stunning retirement living development is brought to you by the family behind Tranquil Waters Victoria Point – adding commitment and a true personal touch to ensure you enjoy every aspect of your new lifestyle.
For over two decades and across two generations, the Tranquil Retirement Group business has been based exclusively in the Redlands. So all our decisions are made right here by committed people that you can talk to in person.
Karen Naylor - Village Manager
Karen has enjoyed several years in the hospitality industry, with opening a 5 star resort in Broome in my capacity of General Manager, National Sales Manager for Rendezvous Apartments. Recently I was employed by the Chairman of Quest Apartment Hotels, as his Corporate Sales Manager to promote his private collection of 30 Apartments to the corporate clients and working with procurement, COO and CFO.
Karen’s professional engagement within the retirement industry started as Village Manager of AVEO Taringa, this was immediately post the 2011 floods. Soon after this appointment, AVEO Management appointed me to be their new cluster manager for AVEO Clayfield and AVEO Newmarket whilst keeping on with Taringa. My work within the retirement village journey continues now with Tranquil Retirement Group with managerial and operational oversight of both Tranquil Waters Beachfront Retirement Living and Ormiston Rise, both based in the Redlands.
Karen’s philosophy about retirement village is to ensure that my residents are treated with respect, dignity and as individuals. Karen enjoys offering a new service standards in all she does within the villages and ensures her staff are on the same page with rapport, respective, teamwork and tolerance. Collectively, Karen ensures the residents care and lifestyle is vibrant, caring and in a nurturing community.
When not being a village manager, the weekends you will see me in and around Brisbane umpiring for Queensland Cricket and at times for Cricket Australia. With winter just around the corner I do enjoy warehouse cricket where only 1 umpire per game is given and something to really keep you on your toes.
Lynda Norman - Retirement Living Consultant
Lynda has over 10 years’ experience in customer service with a strong sales background and has a passion for building relationships and understanding client’s needs. Lynda has been a Business Development Executive in the Serviced Apartments industry for the last 5 years and is looking forward to applying her networking and marketing skills to her new role.
Lynda thrives on nurturing relationships and enjoys connecting with people from a wide variety of backgrounds and cultures. “The key to success is to focus on goals, not obstacles.” "I received such a warm welcome to the Tranquil Waters Retirement Village and am thrilled to be involved in the bright future ahead. I’m looking forward to settling residents into their new homes and experiencing a new chapter of life with them.”
Wendy Scholl – Retirement Living sales Support and Administrator
Wendy’s entire working life has been customer service related, from Banking and Finance to Hotel Management. Wendy is now applying these skills to working in the Retirement industry.
Wendy is more than happy to assist both the Ormiston Rise residents and anyone wishing to call in and see what Retirement Living is all about.
"Working at Ormiston Rise honestly feels like a privilege to me, it is like we are a growing family with such an exciting future. For me, speaking to different residents each day and hearing their stories is a highlight each week."
The Tranquil Retirement Group is a proud member of the Family Business Australian association and LASA.